If you are not completely satisfied with your purchase, you may request a refund within 7-11 days of receiving your shipment. To initiate a refund, please contact us with your order number and reason for the refund. We will then provide you with instructions on how to return the product(s) in question. Please note that all returned items must be in their original condition, including packaging and all accessories. Refunds will be processed within 5-7 business days of receiving the returned item(s) and will be issued in the original form of payment. Shipping and handling fees are non-refundable.